Refund Policy

Our 7-Day Refund Policy

We want every student to have a smooth and transparent learning experience. To keep our refund process fair for everyone, please review the following refund policy:

• 7-Day Refund Window: Students are eligible for a 100% refund of the amount paid if the refund request is initiated within 7 days of purchase.
• Requests After 7 Days: Refund requests submitted after the 7-day period will not be eligible for a refund.
• Course Consumption or Downloads: Refunds may not be approved if a significant portion of the course has already been watched, consumed, or downloaded before the refund request is submitted.
• Course Language, Curriculum & Topics: The course language, complete curriculum, and video topics are clearly mentioned on the course landing page before purchase. The course videos and their titles are also displayed for students to review before enrolling. Therefore, refund requests based on the course language, curriculum, or video topics will not be accepted.
• Pre-Recorded Courses: Our courses are clearly described as pre-recorded video courses on the course page. Refund requests based on the expectation that the course would include live sessions (for example, “I thought it was a live course”) will not be accepted.
• Violation of Terms: If a student's account has been reported, banned, or had course access disabled due to a violation of our Terms and Conditions, the refund request will not be eligible for approval.
• Multiple Refund Requests: If a student submits multiple refund requests for the same course, the refund requests may be denied.
• Refund Abuse: To ensure a fair experience for all our students, we reserve the right to limit or deny refund requests in cases where we reasonably believe there is misuse or abuse of the refund policy.

How to Request a Refund

If you meet the eligibility requirements above and would like to request a refund, please email us at care@skillwell.in within 7 days of your purchase.

We appreciate your understanding and cooperation. Our goal is to maintain a fair and transparent refund process while continuing to provide a great learning experience for all our students.